Counselling in Motion – Privacy Policy
Your privacy is taken seriously. This policy explains how your personal data is collected, used and protected.
- What Information Is Collected
Personal data may include:
- Name
- Email address
- Phone number
- Information shared via enquiry forms
- Therapy-related records
- How Your Data Is Used
Your data is used to:
- Respond to enquiries
- Arrange appointments
- Provide counselling services
- Maintain appropriate records
- Meet legal and ethical obligations
Your data is never sold or shared for marketing purposes.
- How Your Data Is Stored
Data is stored securely using password-protected digital systems and, where applicable, locked physical storage. Only Counselling in Motion has access to your information.
- How Long Data Is Kept
Records are kept in line with professional and legal requirements (normally 7 years after the end of counselling).
- Your Rights
You have the right to:
- Access your personal data
- Request corrections
- Request deletion where appropriate
- Withdraw consent
- Make a complaint to the Information Commissioner’s Office (ICO)
- Cookies
This website may use basic cookies for performance and analytics. You can control cookies via your browser settings.
GDPR
Counselling in Motion complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Data is:
- Processed lawfully, fairly and transparently
- Used only for its intended purpose
- Kept accurate and secure
- Not retained longer than necessary
The lawful basis for storing your data is:
- Consent
- Contractual necessity
- Legal obligation
- Legitimate interest
